I was a member of Toluna for a year when I started to be harassed by another member who accused me of being a member of a “gay agenda”. I reported this member to Toluna moderators. They told me to offer him a goodwill gesture. He continued to harass me, and the next day my account along with this other member’s was deleted. So as a result of being harassed they not only deleted my account but are refusing to pay me $20 they owe me.

If you look at their boards, there are always complaints from members asking where their missing points are, why they haven’t received their voucher long after the minimum waiting period (which is 6 weeks, even for paypal payments). Their surveys never pay more than a $1, and you’re lucky if you qualify for one of those.

It takes forever to get to a good redemption level. They throw hurdles at you. The cheapest redemption is for a sweepstakes entry. I guess they just want it to be a sinkhole for members since it doesn’t cost them much. Your points are set to expire and that hinders you from reaching the payout. Again, forcing you to get waste them on sweepstakes.

much helpful and hope that in future they will be like this.

The good thing about Toluna is that you receive a lot of invites. On the flip side I’m not too impressed with their incentives. I’ve found that they send out surveys for higher point amounts (3000 and up) and rarely qualify for them. I think they try to hook you into clicking on the link in the email and then offer you a lower point survey that you can qualify for. It will take me a long time to reach the 60,000. I find this a high amount to work towards for only $20. There are other survey companies that offer better incentives.

surveys are extremely time consuming and tedious. time estimates are wildly optimistic. completed surveys frequently result in no points paid. once you do rack up enough points they are very slow to pay up, im still yet to receive my amazon E-VOUCHER 2 weeks after requesting. the only plus is there are lots of surveys. im unlikely to continue use after payment, there are much better sites out there.

I’ve gotten 3 checks from this site so far, so it’s legit.

The quality of the surveys produced by Toluna are very good and if I were one of their clients, I would definitely keep them on a permanent contract. The surveys come very frequently but these are the only highlights of the site. As a member, I feel very let down. After spending time to complete these surveys, I expect to at least get a reply to my email if I have a query. After waiting more than 8 weeks for Amazon vouchers to be processed, the queries I have sent regarding these vouchers have not been actioned. I am still waiting for the vouchers and answers to my emails. For this reason, I will be leaving the site once I have received the payments. Toluna is a great site – when it keeps its promises.

Toluna is one of the best reward sites I have encountered. Points for prizes can be earned easily by completing polls. I have earned three billboard songs ($1 each) on the site

To my knowledge Toluna is a best hassle free survey site which is very helpful to beginners. it offers free paid surveys and encourages people to earn money online and gives support to many families all over the world, which is highly appreciable. It also helps many companies to improve their brand quality, brand publicity, to develop new , innovative, consumer oriented and consumer friendly products. Hats off to Toluna

I’ve been with toluna for a while know but i never cashed out any money recently I’ve gotten 3 free music downloads worth $1 each for billboard music downloads. I do get allot of survey invitations but don’t qualify for many of them. most of the survey’s are worth over 1000 points the highest I’ve gotten was 6000 and these survey come 3-4 a day you can also take polls that are worth for 15 points to 75 points and make your own polls, and you can try to qualify to try out products.

I have to admit this is the best survey site on the web in my opinion. Sometimes there are problems, but all websites have their problems. This has the best incentives of any of the survey groups I belong too!. Thank Toluna for being online for those of us who want to share our opinions for those marketing products available now and for the future!

Toluna at first wasn’t all that great, I didn’t like it when they bought out Your2Cents.com awhile back, because at the time Your2Cents was greatly trusted. After awhile I got used to it, and at first this site would take about 8 weeks to send their payments (as did Your2Cents) but they always arrived. They started to payout in Paypal which was nice, but for some reason they went back to checks and it’s even better because now checks arrive within 3-4 weeks of requested date. Received every check!

Toluna has been a pretty good site for me. They send surveys fairly often that usually pay at least 3000 points ($1) each. However, most of the time I don’t qualify but at least the screening process is pretty fast so I don’t waste too much time. The thing I like most about the site is there are “sponsored polls” that pay a few cents each that you can take every single day by logging into the site. You won’t get rich taking these but they help to supplement the earnings from surveys so you can reach the payment threshold faster (it is $20 for a check). It takes Toluna a long time to get back to me when I email them about an issue. They always respond back eventually so you just have to be patient with their support. I would definitely recommend this site because the rewards definitely outweigh the few minor problems that you may run into.

I have been A member of Toluna for A little over A year now for quite A long time I qualified and complted the surveys and all the while not realizing how much they’re points are worth. It took me 9 months to be able to cash out for 20 dollars, 9 MONTHS!!! Totally ridiculous!
Ever since they started changing things about they’re site and then saying that they would have things fixed soon I have rarely been qualified to take any of they’re surveys! Probably 1 in 2 months! On top of that the amount of points and how much you get paid is just pennies! They suck big time now! TOLUNA SUCKS! I am waiting for my check in the mail and well see how long that takes!

I’ve been with Toluna since about mid-2008. So far, I’ve received about $300 from them. 60,000 points is the minimum cash out, which equals $20. It used to take me not that long to cash out, but lately it’s been taking much longer because I don’t seem to get as many invitations anymore or don’t qualify as often. They used to do payments through PayPal, which I really preferred, but now they are only paying through checks. I have had no issues with receiving payment, which usually takes up to 4 weeks.

Lately, I haven’t been super impressed with them. The amount of emailed surveys I get from them has gone down quite a bit. Whenever I do get a survey that pays a decent amount of points, it’s almost always filled up by the time I respond (even if I respond right away) or I don’t qualify. Also, point values for surveys seem to have decreased a lot over time. 3,000 points = $1, not $3, so it can be confusing. 900 points is only equal to a measly 30 cents or so, so you need to remember that when a survey comes up that’s 900 points for 30-50 minutes, which is just downright insulting in my opinion. I avoid those and stick to surveys that pay 3,000 points and up (unless it’s a very short one for 900 or 1,200 points, which are usually few and far between, but do occur). Even if you don’t qualify for a survey, you get entered in their monthly sweepstakes.

I rarely get surveys for more than 6,000 points or invites to online focus groups. I think I’ve maybe done one or two focus groups with them since 2008, but that’s about it. I know that sometimes 900 point surveys or surveys with sweepstakes offers only (or a blank rewards field, which is common from what I’ve heard) will lead to Invoke online focus groups (more money), but most of the time these surveys are just too long to bother with for 900 points and no guarantee of it being an Invoke or not. I rarely have the patience for that and when I do, I haven’t had much luck with it and rarely qualify. I’ve also had a few product tests with them (mainly food), but not as many as other sites.

Customer service is not the greatest, either. I had a problem with receiving surveys when I recently changed my email address, so I contacted customer service. They got back to me in a few days with a rather generic answer to my question which didn’t help me at all. I emailed them again, but never got another response. I emailed them a few more times after that, but, again, they never responded and it’s been about a month or more since then. Needless to say, their customer service is pretty poor, so don’t expect a response back from them if you have any issues.

My tips for getting the most out of Toluna are:

1.) Don’t bother with surveys lower than 3,000 points unless they are very short. 900 points (30 cents) for a survey lasting 30+ minutes is a huge waste of time in most circumstances (unless they lead to a focus group invite, which, from my experience, is pretty rare). Sometimes there are 1,200 point surveys for only a few minutes, so I usually complete those because they’re so short.
2.) Cycle through surveys on your “My Surveys” page by reloading the page and completing the starter questions each time. Just keep cycling through the surveys until you find one that’s worth the time to complete for the amount of points given. If you can’t find one, just try another day.
3.) Respond to sponsored polls when you get the chance. Sure, they’re only 15 points, but they add up over time and only take a few seconds to answer.
4.) Respond to sponsored surveys, which are a bit different from polls and are more like mini-surveys. They only take a minute or less to answer and consist of a few questions. Sometimes they will lead to another survey, but from my experience, I usually rarely qualify because the quota is full so I don’t usually bother going to the longer surveys. You get anywhere from 30-150 points for answering these mini-surveys.
5.) Write your own 80+ word responses to opinion topics. You can earn up to 5,000 points each month for doing so and it can be pretty fun. You earn 100 points for each 80+ word response.
6.) You can also create your own opinion topics or polls to earn points. I myself haven’t done this yet, but I hear the more answers you get to your polls or opinion topics, the more points you get.
7.) Always make sure to keep your interest/profile surveys up to date (this can be said for any survey company, really).
8.) You can refer people to Toluna for 500 points for each person.
9.) Do their surveys in Internet Explorer. I always seem to get errors (especially on surveys with video) when I do them in Firefox, so I always use IE.

So, in summary, Toluna is a pretty good survey company, although they used to be a lot better. They are not in my current top 10 because I don’t get as many good-paying surveys from them anymore compared to what I used to get, but I will continue to stick with them to see how things go. They can be very time-consuming if you don’t get surveys that offer a lot of points regularly and it can take a while to cash out.

I’m excluded from MANY of their surveys, I suspect it’s because of my age. (I’m 79). They used to be called Greenfield, I was a member of theirs for many years, and they got to where they turned me down more often than not, too. I’m seriously thinking of sending them a Goodbye Note.

I joined them in January 2010 and I was on a roll I did my profile and finished it all . I dont seenm to qualify for most of there surveys so Im stuck with answering the polls just to get points to cash out. 60.000 thats a lot of surveys to qualify for at first I did qualify for them but they get all of your information and your half way through thinking that you will get all of those points then they tell you the quota has been filled and say thank you for your time. Well my time is money to just like there big companies ,Im at 48.000 points and seems to me that they just dont want me to get to the 60.000 so that I can cash out. I hope that I will never get suckered into taking surveys that trick you for information just to say sorry to you . Atleast they should pay you for your time. Id rather stick with MyPoints at least they have Visa cards and gift cards and Ive cashed out with them atleast 5 times , Hey and there surveys keep pouring into my email all day so whats the point in taking the surveys? I guess I have to keep going until I reach the pay out points then Im cashing out . Good Luck everybody who just like taking surveys for nothing.Sign up with Opinion Outpost,My Points,Isay,Pinecone research,Focusline surveys,RewardPort survey,Survey head, Survey Exchange etc They have a good pay out and they pay very well . There are all free to join . Tell me what you think? Wouldnt you want to be paid for taking surveys ? Chow

I was a GreenField member and had my account changed to Toluna. Since then i cannot log into my account and i have had no reply from Toluna over my problem in months. Their first and only email reply to me stated that they were having problems in this area and hoped to resolve them soon. Since then i have tested products and completed surveys which i know have come to more than the minimum of the ten dollar cash out. I started doing these surveys when my husband became disabled and we needed more money without me having to travel a distance to do it. So the surveys seemed like a good idea at the time. I never had problems while Toluna was Greenfield, but now i am feeling very cheated out of my time and money. If Toluna does not bother to respond to my issue soon, and pay me what i have earned, i will have to file a complaint with the internet crimes commission. How hard can it be for a huge company to respond to my emails and send me a check for the money i have earned while putting in countless hours for this company? I do surveys for several other companies and have never had this problem.

They send me a lot of surverys that I don’t qualify for. No reason why. I get tired of giving them my name address etc etc, and not qualifying. Otherwise, I like them ok. I enjoy taking surveys while I’m watching something on tv. Otherwise, I pick my fingers. Thanks, Kathy

I was with Greenfield for years and since it’s been Toluna I’ve been very unhappy. First of all my computer won’t work for the surveys, have to use another computer. Secondly, they deducted 20,000 points from my account because they said I was inactive. I was never at any time inactive. As soon as I reach payout amount I’m canceling my account.

I used to like your2cents a lot better, now I get these emails from toluna. Don’t really care for it since the change. They points you need to cash out are high, and take a long time to achieve $10 bucks. I still do the surveys from time to time, usually on weekends if I am a bit bored. The surveys themselves are good, I just like to see my time and opinions being paid for a bit more. Would recommend this one more than some of the others though!