I have taken several surveys. After completing the survey, when I click on submit button, it takes me to error page and says “there are no servers to handle your request at this time.” So I am not able to submit again or go back or refresh the page. All my survey has ended up in the same way. I write email to them after each survey but of no use. They don’t reply for any of your mails. But I also see many people are getting paid. So I am still waiting to figure out what exactly is going wrong in my case.

GetPaidSurveys.com note: Kumar, we suggest contacting Jessica@surveyhead.com to see if she can help you with this. Jessica is a support representative with SurveyHead and has been able to help other users. Good luck!

GetPaidSurveys.com Note: A nice thing about SurveyHead is that it DOES allow you to cash out for cash or gift cards, not just magazines, though they can be confusing to find. These are available at the $25 and $50 cashout levels, among others.

To verify this, when logged in to SurveyHead, click “Rewards” then “View My Reward Catalog.” You will then be shown the $10 reward level catalog. Find the dropdown box, and choose $25. You will then be shown the catalog level you chose. Currently, Amazon.com gift cards are the first things on the list. If you want cash, click the “next” button in the lower right, and the next page of items will be displayed. Keep cycling through until you find the reward you want. Currently, cashing out via PayPal is located on the fourth page of rewards.

You should note that this reward catalog is not where you go to actually cash out. It is just to look at all the rewards you can work towards. The Rewards screen holds a separate “redemption” button when you have over $10 in earnings available

Most days when I log in, I find multiple surveys available, and a few others that I might qualify for. (I did have a few days that had nothing). I am trying to log in at different times each day, to see if there are more surveys available at different times- so far, it seems as though early mornings have the most surveys available for me.

I like that the main page says clearly what surveys are available, how much they would pay, and how many minutes it would take to complete. This lets me avoid taking any surveys that pay, say $0.50 for 45 minutes work, but try to qualify for the ones that pay $5.00 for 8 minutes right away.

I also like that I qualified already for a $25.00 research opportunity, (not included in my pay total so far) and have had other possible focus groups and other types of surveys already in the surveys I’ve taken. Unfortunately, I screened out of most of those, but it is nice to know that they are available, and hopefully I’ll get in one soon.

I DON’T like the fact that you can only cash in for particular amounts ($25 is the first level to get PayPal) and I don’t like the fact that it apparently takes a LONG time to get rewarded once you cash out. (It is stated on the site terms that it will be a while). I also don’t like the fact that they DO offer some surveys that are drawing entries only or miniscule rewards. However, since I can avoid those if I want to, I’m not too picky.

The only question I have sent in to their customer service so far took one week to get a reply, but it did include an apology for the late reply, which at least makes me feel that they try to reply sooner when they can.

I think that this could definitely be a good survey panel for me, and if I continue at the rate I have started, it will be more than worth the time. For all you out there who are undecided, go ahead and take a chance! You don’t have much to lose!

We have been on that site for maybe 3/4 days.We only received 19 surveys on the first time we signed up.Then after that me and my daughter kept checking back and forth to see if we had any and we didnt. so far we made $7.45,and thats about it. i feel like i am wasting time when i keep checking back and forth and getting excited,just to go back and see no surveys.so i might leave that “survey head” if i dont see no surveys come my way.
Because nothing is coming my way so far.{ i even tried to mail them,but idk if it will get through.}
By the way does any one know any good websites to join,that is free that i can do surveys on? i have been searching all over.
help would be appreciated.

I joined in Surveyhead in April 2011 and I managed to cash out 7 times before my dashboard was shut off because of too many invalids. Surveyhead was one my best sites. You get $5 for signing up and 10 or 25 cents for every profile you complete. I logged into their site multiple times a day to see what surveys were available. I rarely received e-mails telling me that I had surveys on my dashboard. There are always plenty of surveys to take but be prepared to disqualify a lot. Being disqualified never bugged me too much because I usually disqualified within the first few questions versus other survey sites that disqualify you 30 minutes into a survey. Also you have to be really patient with Surveyhead. Their surveys can pend for up to 6 weeks, and then on top of that their cashouts take up to 4 weeks to be confirmed. The paypal and gift cards start at $25.

If one of your surveys is marked invalid you probably will never know why. Surveyhead doesn’t know why their clients mark a survey invalid, but the possible reasons are you straightline the survey or you speed through the survey. I know I didn’t speed or straightline the surveys, so it was pretty hard to avoid the invalids if they can’t tell me why I’m getting them. I told their customer service (Jessica) that I do my best to answer the surveys honestly and she responded that ‘their clients have the right to reject any data they don’t see fit.’ But if you get more than 4 invalids on your account in 1 year then your dashboard is turned off. I was penalized and I don’t even know why and neither does Surveyhead. That made me mad, but there are two upsides. One is that your surveys still will become ‘earned’ and you can still cash out even though your dashboard is turned off. The second is Surveyhead has some similar sites that offer the same surveys, so I signed up for Focusline and am now doing surveys there.

So the bottom line is Surveyhead is great but requires some patience, and when you have a problem Jessica (jessica@surveyhead.com) responds very quickly.

I did 4 surveys on Survey Head and did not qulaify for one of them. I think that if you fill out the complete survey you should get something but I didn’t. They had my info but not reward or nothing. I don’t know if I will go back to that site again and do not recommend and it for anyone else. Maybe from all the good info from everyone else Imight go back and try. I just don’t like giving my opinion for nothing right.

I have been doing online surveys for the last 4 years. I am registered with many different survey companies. There is not a single one that is infallible in all aspects; Surveyhead is no different. The difference is that Surveyhead’s surveys offer a very high (relatively speaking) reward for completed surveys. This site is always one of the first on my list that I check every day for survey opportunities. One must, however, be very patient. It does take a long time to accumulate enough to cash out (as it is with all survey sites), but the Cash-Out is worth the wait compared to most other sites. If you are a patient individual and do not expect any survey site to provide enough income to substitute for a job, then I recommend this site.

Original Review (May 22, 2011)

I’ve been a member since March 2011. Haven’t received many email surveys but find quite a few surveys on the website’s dashboard. The surveys are pretty quick and although I haven’t qualified for many I’m still accumulating a lot of survey dollars. I’ve also found the wait time for pending rewards long, usually 3 to 4 weeks.

This is an update to my review of of May 22, 2011.

I still enjoy doing their surveys but have questioned their survey validation. I requested a cash out of $25 from Survey Head and the next day when I visited the site I noticed that some of the surveys I had pending since May were marked Invalid. I questioned this, sent an email to support and received a generic response back (4 business days later). The generic response was that it was within the clients rights to reject data not consistent with other interviews??? They say it’s not personal . I answer questions honestly (which is what I thought the whole process was about). This is the only site, of the ones that I’m a member of, that does this.

I am curious to know how many survey takers are having this problem. I’ve read a few reviews below with the same problem.

Kim

Surveyhead is a great site to log in to multiple times a day. (Unlike most panels, Surveyhead frequently keeps more surveys directly in your user dashboard rather than always sending out email invites to individual surveys – though they do email some.) Surveyhead tends to have the highest number of surveys available than many of the other panels I use, and I find that I qualify for a fair number of surveys.

However, Surveyhead has several faults, as many have mentioned already. First – payment time is horrible. It can take weeks – months for pending survey amounts to be confirmed. Once reaching the payout level, it then takes another month or so for your request to be confirmed, and then several more months for the payment to be processed.

Secondly – I run into quite a bit of technical difficulties, both with the site itself and with various surveys. I’m at the point where I tend to stay away from surveys that last more than 20 minutes, simply because I’m afraid of spending too much time on a survey that will fail half-way through.

Thirdly, customer support is pretty bad. Even when I’ve been able to prove with a screen capture that I have completed various surveys, I have been denied payment for several of them.

So while Surveyhead is not the best run panel you can join, I still spend a fair amount of time with it due to the sheer number of surveys available with decent payouts.

They send surveys frequently, almost everyday, and I qualify for almost everyone!
It does take awhile to add up, since you have to reach the minimum payout, and have to wait for it to clear so they verify you did complete the survey, but it’s well worth it in the end! I’ve made over $400 in the past year, and the rewards do take awhile to come, but again well worth the wait!

I use to think that surveyhead was a great site. I never had any problems with them. They are slow at verifying surveys and sending your rewards. Today they marked in my account 4 surveys I recently took as invalid. I e-mailed Jessica and she responded within a few hours. She gave me a generic response as to possible reasons why these surveys were marked invalid and also told me that I will still be getting my paypal reward and these invalid surveys won’t affect that. I am happy about getting my reward but am still confused as to why these surveys are invalid. I have been also noticing that they are now paying less rewards and there are more I-pad entry surveys which I won’t do. If anyone has a problem, do e-mail Jessica because she does respond. I will continue being a panel member with them and hope for the best!!!

I just finsihed one survey today and it was a great one. It was short, simple and well laid out. The topic was very interesting. Infact, after the survey I did a little research on the topic discussed!

The rewards for the surveys are really great and frequent. Getting money on here is really easy and simple. And it brings you back to the dashboard every time you finish/are disqualified from a survey. The surveys aren’t too difficult either. It’s worth the time and effort

Survey Head is a loyal site which add surveys frequently. Their survey length varies from very short surveys of 5 minutes to 30 minutes. But they provide a very decent rewards ranging between .50 and 1.50$, depending up on the survey length. The rewarded money will be added to the account within two or three weeks and it is easy to reach the minimum cash out threshold. The only disappointing factor about Survey head is its slow payouts which takes more than 7 weeks . Overall it is a rewarding site and it is worth the time I spend on surveys.

I’ve been with Survey head for a while now and you will get a lot of survey invites, I’ve gotten up to five a day but it is difficult to qualify. I cashed $20 to pay pal and I’m waiting to get $25 confirmed. They do take a lot of time to make valid some of the survey’s and most of them are long and boring.

I earned $427 from surveyhead last year.The site provides lots of surveys so I check it 2 times a day.For each survey they give you their estimation of your chance of successfully completing the survey.They pay surveys $0.5-$10 also including online focusgroup,PT and phone surveys which pay more.
They provide many appealing payment options.Paypal,amazon gift card,Nick gift card,NASCAR.COM Gift Certificates and so on.That’s awesome.Generally you will receive your incentives in 4-8 weeks after request.
The company’s help systems was terrible in the past.No response to my problems several times.It changes a bit better recently.I haven’t received any surveys since Dec.2010,after contacted with customer service the lady Jessica(jessica,surveyhead.com change,to @) resolved my problem in 1 hour.Now my dashboard is back and has several surveys everyday.
If you have any problem with your account,Jessica will help you a lot.

I belong to 29(yes 29) survey panels…before you say I have alot of time on my hands,,,I do..well sort of.I am disabled and can no longer work so yes my PC is my friend.Surveyhead is probably one of the easiest to do(except finding where to do this review//lol) he problem is that you wait so long to get your rewards…I had to print up a page to show my brother hat I could pik out for him for Christmas(by the way today is Christmas)rewards pending? what being a girl scout want good enough and they think Im lying,? half of them i dont qualfy or because I dont lie(wish i did have child under 4 with a taste for half the stuff they ask…and no i dont have an Ipodor even an xbox 360(remember that disabled thing i mentioned?ll) one i check off cancer and i was told i didnt qualify for that survey…talk about feeling like a pile of ..well you get my drift.I needed .55 to get to 25.00 (I have 34 something pending rewards incuded) wanted to write to see if I could send them the .45 cents so I could cash in! lolThe quantity of surveys does dindle(yes i read the other reveiws too..but I go right to Surveyhead.com and check from there..easier that way.now back to the rewards list..check out what you can get or 25.00 then go to the 30.00 rewards..not going to tell you why but it boggled my head.But then again..think about it..all you are doing is giving your opinion(and not getting slapped or put in a time-out.. and in the end…you get a prize..and you get to let off a little steam in here..cheaper than therapy I say(no offense to therapist..been to a few myself)anyhoose(yes thats a word) all in all Il keep doing the surveys …all it cost is time..and coffee ..lots of coffee..lol…

SurveyHead is one of the “solid” survey panels to join. They offer interesting surveys, plus they constantly keep things interesting by offering different types of contests for their members.

Yes they offer lots of surveys, but many are for OTX/Opinionshere. (Never bother with ANY OTX survey – On ANY survey site. I wouldnt even do a one minute survey from them even if they offer $50…. You simply will not be paid!)

The amount paid per survey is usually good, but often takes a VERY long time to credit to your account- often times 30-45 days. Also, as of today, I am still waiting for credit for one survey I took 11 months ago! They also have almost non-existant customer service- out of 9 times I have had a question about my account, they have only replied once.

All in all, Surveyhead is better than some sites, but still not worth your time when compared to good sites like Opinion Outpost, Lightspeed or Ipsos I-Say.

Surveyhead, like any other survey panel, just depends on your luck that you can qualify for certain surveys.
Even at that, I started off getting loads of surveys, at least one a day. After a week, I would stop getting any, and if I did, I couldn’t even qualify.
One of the surveys gives 75 cents, but it forwards you to a second site, and after doing that survey three times, I’ve gotten nothing.
Unless you’re lucky, this panel is worthless

I’ve been with SurveyHead since 2008 and earned over $500 from them so far. They offer a $5 incentive for signing up and give you a little money for completing your profile surveys, which is nice. Minimum cash-out is $25, but it doesn’t take too long to get there if you’re really diligent. I haven’t had much experience with their customer service, except that I did email them a couple times about some technical issues in a survey a few months ago and never got a response.

One warning about this panel: it takes FOREVER to get paid. I know others have complained about this. They pay through PayPal, which normally should not take that long, but it has literally taken about 2 months for me to get payment sometimes. It wasn’t so bad the last time I cashed out (it took about a month, which was actually pretty quick for SurveyHead), but the times I’ve cashed out before, it took at least 2 months. They do pay, though; you just have to be really patient, which I know can be frustrating. They also offer gift cards (like Amazon.com and VISA), but I haven’t had any experience with those because I prefer PayPal.

Also, it can take a long time for surveys to get confirmed, which is annoying. Surveys can remain pending for weeks or sometimes even months. Sometimes surveys will be marked as “invalid” for little to no reason, so you can’t receive credit for the survey. It’s frustrating, but this happens sometimes. It’s happened a few times to me already.

I tend to run into a lot of technical issues with SurveyHead (not as many as SurveySpot, though), especially if the surveys are video-related. I remember a few months ago when they were offering $8-10 surveys for giving your opinion about a TV show that you watch in your browser window. Well, I kept getting booted every time I tried doing the surveys because the video just refused to work correctly (even though I was doing the surveys in IE and had the right plug-ins). When I was finally able to get the videos to work correctly, I would get booted from the survey after spending over 30-60 minutes watching a TV show. It would then tell me I “didn’t qualify.” It was very frustrating. This happened on several occasions until I finally just gave up and ignored the movie surveys on my dashboard.

The amount of surveys seems to have gone down for me in recent months for me. Also, it seems like they are not paying as much as they used to for longer surveys. Just today I got a 30-min survey for 75 cents, which I passed on. They also seem to have more and more 15 min.+ surveys offered for just 50 cents. It’s also annoying to get surveys I clearly do not qualify for (like surveys having to do with children, smoking, or drinking), even though I stated in my profiles that I don’t have children and don’t drink. I do still check them daily, though, and reload my browser throughout the day when I have time to see if anything new pops up. There are also a few OTX surveys that pop up from time to time. I try these, but I usually do not qualify.

The parent company that runs SurveyHead also runs several duplicate websites (which look very similar to SurveyHead and have a similar layout with dashboard, profiles, etc.). These include FocusLine, OnlyCashSurveys, Edu Research, RewardPort, Vizu Panel, BigSpot, and now BuzzBack. You can be a member of all of the sites, but once you take a survey from one, it will most likely be gone on the other sites. I’m a member of five of them and usually just stick to SurveyHead. I find that there really isn’t much benefit from being members of all the duplicate sites if you’re already a member of SurveyHead because they offer the same surveys most of the time. I find it’s best not to spread yourself too thin and to concentrate on one or two sites so you can cash out quickly. Once in a while, I’ll get a survey that isn’t offered at SurveyHead that I qualify for at one of the other sites, but it hardly ever happens, at least in my case.

Even though surveys from them have been getting more and more infrequent over the past few months and technical problems have gotten a little more frequent than usual, SurveyHead is still in my top 10, though more toward the bottom right now. You just have to remember that often survey invites come in cycles; some months there will hardly be any invites, while other months, I’ll get tons of high-paying surveys. It just depends. I’ve noticed I get more surveys during the holidays, especially surveys requiring you to watch commercials, which is always good. I have earned a lot from them and they are worth it as long as you’re patient and keep up with the surveys on the site by checking often daily.

I made $30 in 6 months but for me that was ok because I sighed up for a lot of other survey panels the only thing I don’t like is a lot of surveys I don’t qualify for and they take a long time to pay you it can take up to 8 weeks to get your money in pay pal.