
COMPANY INFORMATION
LightSpeed Research
180 Mt Airy Road, Suite 100
Basking Ridge, NJ 07920
Email: US Contact Form
LightSpeed Consumer Panel Information
The Lightspeed Consumer Panel was established in 2000, and is owned WPP, is one of the world’s leading communications services groups. With the help of their panel members, they collect information about people’s preferences for products, services, and marketing programs (such as TV advertisements) for their worldwide. In addition to the U.S. panel website which is review here, they have panels across Canada, Europe, and Asia Pacific.
Membership to their panel is free, members can earn lightspeed points for completing online surveys. Members redeem these points for cash via PayPal or choose from a wide selection of prizes from their online catalog. In addition members that attempt a survey study but do not qualify to complete the survey will receive an entry into their $5,000 Lightspeed Sweepstakes.
How to Earn Money with LightSpeed Consumer Panel
- Get started by completing the online registration process.
- Then be sure to login to the members area and complete the profile surveys in the Surveys About You Section. You will not earn LightPoints for completing these, but you will increase your chances to be invited to more surveys that do reward you with Lightspeed Points. Plus you get an extra entry for the $5000 LightSpeed Sweepstakes for each profile you complete.
- After joining you can find information on current studies by checking your email for survey invitations, and by logging into the LighSpeed member’s area and clicking on the Members tab. The email invitations will indicate the number of points that can be earned and the approximate time required to complete the survey/
- Then just complete surveys and earn points. Most surveys pay anywhere from 75 points to 300 points, but some more in depth surveys and product trials have higher rewards. If you do not qualify for the survey study, you will still get in an entry in their $5000 sweepstakes entry in exchange for your effort.
Payment Terms
- 575 Opinion Points = $5.00 and this is the minimum to receive payment via PayPal.
- Cash Payments are distributed via PayPal and are usually processed within one business day. Points can also be redeemed for prizes or gift certificates which can be chosen from their online rewards catalog.
- Lightspeed Points expire in two years after they were issued. If your points are in danger of expiring, they will usually send you an email a month in advance to alert you.
Conclusion
LightSpeed delivers lots of survey invitations and they conveniently offer payment via PayPal. They have an excellent member’s area, and the only place where they really fall short is that their compensation can be a bit low sometimes for the effort required to complete the survey.
Average User Ratings for LightSpeed Consumer Panel
| Are you a member of LightSpeed Consumer Panel? Why not leave a review based on your experiences. All posted reviews will be eligible for our weekly $20 user review contest. Not a member? Join LightSpeed Consumer Panel, its free! |



{ 19 comments… read them below or add one }
Best so far!
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Not for Non-US Citizens
Back in 2007, I joined LightSpeed Consumer Panels. As a Canadian, I got about 6 surveys in total, and I am not amused by the lack of surveys for people who are not American. Though their surveys were very well done, and weren’t too lengthy, the lack of inter-nationality is very upsetting, as I am unable to redeem anything, and I am losing my patience with LightSpeed. They should simply advertise as an American only and be done with it, as a 2-year veteran, I think I should be entitled to far more opportunities, regardless of my country. That’s my experience with LightSpeed Consumer Panel.
Can be inconsiderate of time
I have been with Lightspeed for several years. Most of the time my experience has been good; however, there are times that on a long survey (over 15-30 minutes), you get 10-15 minutes into spending your time on the survey, then you are suddenly told you do not qualify and will be entered into their monthly drawing. You are then dropped out of the survey.
They need to find a better way of screening potential survey takers earlier in the process so they are not dropping people out after spending serious, valuable time on the survey.
That is not only irratating, it wastes the time of the survey taker.
great company
I recieve survesy for myself and my children almost daily and often more than once a day. Rewards are paid out on time and quickly. I enjoy the surveys and the length of the surveys are not too long.
Better than most in my experience
The Lightspeed panel is a decent site. I’ve earned 8 rewards, and I’ve only been a member since 8/1/09. I receive surveys for me and my child. They are easy to answer, but a few are too long.
Sometimes, I can spend 10-15 minutes on a survey before finding out I don’t qualify, but that is stated up front. A helpful thing about this site is the time of the survey is also given up front, so you can skip them if they are too long.
In my experience, I’ve earned points and rewards faster on this site than any other. They don’t waste your time like other survey sites, and they frequently send surveys. Just be honest about yourself, and you will receive many surveys. The only thing you invest is your time.
The best Survey site I've found yet!
I have been a member of LightSpeed Panel since 2007. I receive a few surveys a week and qualify for most of them. However, there have been times where i spend over 10 minutes on a survey only to find out that i didnt qualify for it, but even though i didnt qualify i still got entered into a sweepstakes. Most surveys i take have been really fun to complete, some are for me and some are for my children to take. I enjoy this survey panel as it is the best ive found yet. It is very easy to rack up points and you can do so fairly quickly. You get to turn in your points for giftcards, paypal cash, merchandise,ect. I have earned $100 in amazon gift cards and $20 in paypal so far. Also this panel has found another way to keep their panel members happy by making the redeem amount lower. You used to have to have at least $5 worth of points to redeem and now i can redeem my points if i have only at least $1 worth of points. I have always received my redeemed items in a timely manner as well. This survey panel is a all around great site to be part of. I make sure i complete all my surveys from this panel first before i go onto my others.
LightSpeed Panel is my favorite survey panel!
I have been a member of lightspeed panel since before 2006. I totally enjoy this survey panel it happens to be my favorite panel ever. I get a handful of survey each and every week and i qualify for almost all of them. If i dont qualify they alway put my name into a sweepstakes drawing. It is very easy to gather up points, and the points add up quicker than any other site ive tried. I have already cashed in my points for $155 worth of amazon e-certificates, and a $5 paypal amount. Some surveys can take you just a few minutes and others up to 30 minutes but the points you receive in return are well worth your time and effort.You can choice what you want to turn your points in for, gift cards, e-cerificates(which when you redeem for these you almost immediately receive your code to plug into the site and you can add your amount to that site right away), merchandise, and you can even give to charity if youd like. I love this panel it is #1 in my opinion. If a problem ever arises all you have to do is contact the panel with an email and they’ll get back to you in a timely manner as well. What more could one ask for. I love this survey panel and will continue to do surveys for them for as long as i can.
24. LightSpeed $70 (575 = $5 cash out) (PayPal) (product tests) (Joined: 2008-03-02) ($70 rec’d)
LightSpeed has been better than average for me since I joined nearly two years ago. I receive several weekly surveys. I have qualified for and completed 52 surveys, worth between 50 and 300 points each, since March 2, 2008. I am currently engaged in a nightly Pain Diary that pays 275 points per night for 14 days plus a 75 point bonus for completing all 14 nights.
The $70 I have earned has been redeemed in the form of $20 worth of Amazon gift certificates and $50 in PayPal, but now I always receive PayPal after resolving a problem I had with them last summer. If your PayPal address is different than the address you receive your survey email invitations at, then they will not be able to send you funds via PayPal. I never received replies to my emails sent to Lauren@lightspeedresearch.com, but once I realized that all of their reward incentives are handled by Perks.com the problem was quickly resolved by emailing Lindsey Kight at: lkight@perks.com, who handles customer service for LightSpeed, Elite Opinion (the business arm of LightSpeed) and any other survey site that uses perk.com for their reward incentives.
There is also a $5,000 Lightspeed Sweepstakes, which I fully intend on NOT winning, but someone wins it every three months and their pictures are posted here: http://us.lightspeedpanel.com/US/public/winners.us
Great Site with Many Survey Oppurtunities
I have been a member of this panel for approximately three years and without question it ranks in my top 3 survey sites. On this site you are given surveys which usually range between 150 and 300 points. A 150 point survey $1.30 and a 300 point survey is equal to $2.60. This may not seem like a lot but I receive many surveys a week and I have made very good money using this site.
POSITIVES: There are many prizes this site offers. This includes payments by pay pal, amazon gift certificates, blu ray dvd’s, regular dvd’s, jewelry and many other items. The only item I have ever redeemed are pay pal payments. I have never had a problem receiving a payment. For paypal the minimum points needed to redeem are 575 points which equal $5.00. When there are new surveys available you will receive email invites at the email you use when you sign up. My completion rate is 60-70% and the sooner you attempt to complete the survey the better the chance you have at completing it.
BONUS: As a bonus this site has also offered credit card studies regarding apr rates which payed 1000 points per credit card apr statement faxed in. This was a great chance to earn good money.
NEGATIVE: The only negative I have is that the customer service is HORRIBLE. A few times I’ve had some technical issues involving surveys and wrote numerous emails to customer service. Out of 15 emails 1 only received 1 response and it didn’t answer the original question I asked.
OVERALL: I think this is a top notch site and if the customer service were a little decent I’d give it 5 stars. The frequency of surveys and the compensation is great and i strongly urge everyone to sign up.
Original Post 1/8/2010
I have just recently joined Lightspeed and I’m already almost to the minimum pay out! After I signed up it took a little bit to start receiving surveys but now I get one about every other day or so and they’re 50-150 points each! When you answer all the screener surveys in the beginning, you are awarded several entries into their $5,000 sweepstakes. You also get entries when you complete a survey as well. The quality of surveys has been good so far. I’ve only had one that I thought would never end. You get to give your opinon on what you thought of the survey at the end which I think is good. Overall, this panel is in my top three and I look forward to continuing with them.
3/6/2010
I’ve been a member for over 2 months now and will have cashed out 3 times for an earnings total of $40 so far. I choose to recieve cash via PayPal and its in my account in 7 days. Recently I got to participate in an interactive web-based “chat” style survey where you answer questions and interact with the panel members. It was neat! It lasted 75mins and I recieved the equivalent of over $10 for it which was reflected in my points in 2 days! Reaching the minimum cash out of 575pts ($5) and above is not hard at all with most surveys worth 75,125,150 & 300 points. JOIN THIS PANEL! You won’t be disappointed!
Wonderful site
Lightspeed is one of my favorite online survey sites and i have got paid about 200$ since i joined it.I dont like to take any survey reward sweepstakes(i dont believe i can win a big prize and dont want to waste my time).
At the beginning i got about 3-4 surveys a week(ranging from 75-600 points) and failed half of them.Now i only get 1 survey a week but it is easy to complete.Sometimes they send me a couple of interactive surveys which paid 1000 points or more.but those are few and far between and hard to complete them(i only success one).
I choose amazon gc as my first payment method,then the paypal.
If you want to join it,My suggestion:yes and fill up all member profiles you will have more chance to get surveys.
Disappointed in CS
I was a member of Lightspeed Panel for a couple of years and one day I noticed that I hadn’t received any survey invitations in a while. I proceeded to login to my account and to my surprise I was unable to login. I emailed Lauren to no avail. About a week later I called the service team and was told that my account was deleted because I “failed a quality test”. This is a ridiculous as I had been a member for a long time with no problems. I always answer my surveys honestly. The woman thinks that I may have taken surveys too quickly. So I was basically penalized for being efficient. The worst part is there was no warning nor email letting me know what happened. It was a good site while it lasted but I think they have lousy customer service.
USED to be good, downhill recently
The main problem is that when you complete a lengthy survey (usually for $1 for ~40 minutes work), you’ll often discover that there’s a technical problem and you don’t even get your points, so never get paid. Emailing their “customer services” results in an automated, standard reply, never, ever, ever have i even had a personal reply, even if it’s to say “sorry, nothing we can do”. Recommendation: avoid – there’s others out there.
I use it for amazon gift cards more than paypal now- either way I am a very happy camper
LightSpeed is great!!
I’ve used LightSpeed surveys several times and many times they have sent me products to try, some were great some weren’t, but always filled in the surveys, I use it for PayPal just to purchase things around the house or birthday gifts for my family. some of the surveys clocked out and I wrote Lauren and she told me she couldn’t do anything about it but logged in my points. AS far as i’m concerned they are great!
deleted my account I couldnt cash out
I was with Lightspeed for 2 years so I took a survey then when I tried to log in they wouldnt let me, then they tried to make me sign up again as if I was a new member so I emailed them and they told me there was nothing that they could do .I just wanted to cash out for all of the hard work that I had done so they took all of my point which I had about $40.00 for the 2 years I was with them. I cant get my money or sign in with them so I will never join this site again I wonder did they take my money and spend it on themselfs? Dont sign up with this one .I wonder if I took them to court would I get my money ?Probally not they have no way of showing I took all of those surveys.Good Luck every one ,maybe you had good experiences with them . Put there email in your spam folder then delete it
GREAT SURVEY SITE! MY FAVORITE!
i’ve been a member of lightspeed for 3 months now, and i love it. i’ve cashed out 6 times now. i always cash out once i reach 1100 points (thats $10 via PayPal), so i’ve made $60 here. i get A LOT of survey invites, at least 1 per day, but usually 2-3 per day. i highly recommend this site
Fun and interesting surveys
I enjoy answering surveys from Lightspeed, their survey questions are well written, easy to understand and very interesting. After completing a survey you get points, which you can convert to either cash or Amazon gift certificates. I have requested both of these payments and haven’t been disappointed. I would recommend Lightspeed to anyone who enjoys answering surveys. Thanks for reading.