Comments on: Surveyhead Panel Tips by LapisLee

By: Jessica

Jessica — Wed, 18 Jan 2012 17:13:48 +0000

Hannah’s response is correct. If you continue to have problems cashing out please contact me directly at jessica@surveyhead.com and ill take a closer look at your account.

Thank you,
Jessica
Surveyhead Rep

By: Hannah

Hannah — Wed, 18 Jan 2012 14:00:37 +0000

Steven- if you are having difficulty, you should contact the support for your survey panel. If you are a member of SurveyHead, you can only cash out to PayPal at the $25 and $50 levels. (You MUST have at least $25 available, not pending, in your account to be able to redeem for PayPal rewards). The other confusing thing about SurveyHead is that there are two places on the Rewards page to look at rewards- one is the “reward catalog” which does NOT allow you to redeem rewards, just look at them, and the other is the “Redemption” button, which is what you should click when you are ready to redeem. Then you have to choose the $25 level and then browse through several pages to find the PayPal redemption option. We will have full details on how to do this once our 7 day online course is back up and running, you will probably want to sign up for that!

By: steven gaston

steven gaston — Mon, 16 Jan 2012 18:21:48 +0000

HI, I’M SORRY TO BOTHER YOU BUTI HAVE BEEN TRYING TO CASH OUT TO MY PAYPAL AND I CAN’T FIGURE IT OUT. I NEED HELP!!!!! THANK YOU STEVEN GASTON

By: Jessica Ceron

Jessica Ceron — Wed, 06 Jul 2011 16:24:53 +0000

Hi Barbara,

Joe is correct. Pending surveys can be pending for up to 6 weeks. If you have anything longer than that send us or me an email and I would be glad to see what the issue is.

Thank you,
Jessica
SurveyHead Rep.

By: Joe the Admin

Joe the Admin — Wed, 06 Jul 2011 02:15:00 +0000

Barbara,

See Lee’s number four tip above: Be Patient. Yes I know that it can be frustrating to wait for your completes surveys to move from pending to paid, but the reason it takes time is they validate to results of each survey before they change the status from pending to earned. This ensures the quality of the feedback they give to their clients.

This verification process can take as long as four weeks or so. However, if you feel like there has been an issue, just contact Jessica at Surveyhead: jessica@surveyhead.com.

Thanks,

Joe

By: Barbara Champagne

Barbara Champagne — Tue, 05 Jul 2011 16:50:19 +0000

I completed a short survey close to three weeks or so ago and the amount is still pending… how long does it take to check survey results., I know other sites don’t take near as long as this

By: Jessica Ceron

Jessica Ceron — Mon, 20 Jun 2011 17:30:11 +0000

Hi Barbara,

Since we are a US based company we keep track of your earning in USD. Once you reach a balance of $25 USD you will be able to cash out. The conversion rates are used after you cash out and we use the current rate. The process is pretty confusing. If you have any more questions please let me know by emailing me at jessica@surveyhead.com

By: Barbara Champagne

Barbara Champagne — Fri, 17 Jun 2011 22:55:21 +0000

I was wondering what rate Surveyhead uses for conversion from Canadian to US funds as I have had over $25.00 sitting there for quite awhile and they say I still need .41 cents to cashout. Even thought Canadian money is worth more than American?

By: Jessica Ceron

Jessica Ceron — Tue, 17 May 2011 16:20:56 +0000

Hi Grey,

If you are in the US we offer other rewards that you can pick from. We have Amazon, iTunes, Nike and several others. For cash Paypal is the only option we offer at the moment. If you are in another country Paypal is always available but other rewards vary. You can always email me at jessica@surveyhead.com for more questions.

Thank you

By: Lee New

Lee New — Tue, 17 May 2011 14:46:29 +0000

Surveyhead requires a Paypal account, but many sites like Global Test Market, Survey Spot, Opinion Outpost and Valued Opinions do not.